Site Help & Frequently Asked Questions

1. How can I contact the Blue & Green team?
2. Do I have to subscribe to use venuefinder?
3. How do I search for a venue?
4. How do I find a conference bureau?
5. Who should I contact if I’m having problems finding a venue?
6. How do I register for a hard copy of Blue & Green?
7. How do I get a listing on venuefinder?
8. How do I update my listing?
9. How do I put a special offer on for my venue?
10. How do I advertise on the site?
11. I’ve forgotten my user name and/or password - what should I do?
12. What is your Privacy Policy?
13. How are Cookies used on venuefinder?
14. What are your Terms & Conditions?

1. How can I contact the Blue & Green team?

Website Help Desk: If you need help using the website or if you have a technical enquiry, please call us on 020 7955 3897

General Enquiries: If you have a general enquiry about Blue&Green, please call us on 020 7955 3897

Advertising Enquiries: If you would like information about advertising in Blue & Green or on venuefinder, please call us on 020 7955 3878

Post: The postal address for Conference Blue & Green is:

Freepost RRGK-SJGU-GKUR, Blue & Green, CMP Information Ltd, Ludgate House, 245 Blackfriars Road, London, SE1 9UY

2. Do I have to subscribe to use venuefinder?

No, but anyone that uses venuefinder.com has to register first but it is FREE, quick and simple to do.

Simply log onto venuefinder, go to the Log in option at the bottom of the left hand menu and choose the Click here to register option. This will take you through to a registration page which you will need to complete. Once completed, you will be sent a validation email which will ask you to click on the attached link. Once clicked, this link will take you back to the venuefinder.com home page and will validate your account. You will then be able to start searching on venuefinder.com

3. How do I search for a venue?

If you know exactly what you are looking for, use the quick search on the home page, you can search by name, town or county. For example if you are looking for venues in London, enter "London" into the Search for a venue box, highlight the ‘Town’ option and click Go. The search will return any matching venues in that area. Follow the links to view each venue.

Alternatively, if you can’t find what you are looking for, go to the Advanced Search in the main menu. You can search under various options, including Location & Venue Name, Price, Chain and Group, Venue Style, Conference Style & Equipment, Bedrooms & Bedroom Facilities and Leisure Facilities. Simply select the search criteria you wish to use from the screens accessed by the tabs across the top. You can select as many or as few criteria as you wish. You can amend your criteria at any point.

Click the Update Count button at the bottom-right of the screen to see a count of matching venues. Click the View Results button to view the matching venues in the results list.

Use the Clear All button to clear all of your search criteria. Or use Clear This Screen to clear the selected criteria on the current screen.

4. How do I find a conference bureau?

If you need inspiration or advice on where to hold your conference or event, simply select the Destinations Channel from the menu on the home page. You can click on the links to view destination information provided by the local conference bureaux, or if you know what you're looking for, use the Search for a Destination option at the top of the page and search by Town, County, Region or Conference Bureau.

5. Who should I contact if I’m having problems finding a venue?

If you are having problems finding a venue to suit your meeting or conference needs, you can ask our venue finder team.

Our venue finder team can find a venue for your meeting or event at the best price to suit your needs. This service is FREE and our team promise you a quick response. Either call 0845 300 5454 or choose the venue finder service option from the menu on the home page, complete the enquiry form and someone will get back to you.

6. How do I register for a hard copy of Blue & Green?

If you require hard copies of Blue & Green, either in book or CD-Rom formats, you can register online and it’s completely free!

Blue & Green is in such demand we can only send copies to individuals who are involved in arranging venues for events, and who specifically request it by registering. You can do this by either completing the form on venuefinder.com by going to the home page and clicking on Request a copy in the bottom right hand corner or call our Blue & Green team on 020 7955 3897

7. How do I get a listing on venuefinder.com or in Blue & Green?

If you would like a free listing in Blue & Green and on venuefinder.com, click on Get Listed from the menu. Fill in the online form and click the submit button to send your details direct to the Blue & Green team. Your details will then be validated and added to our database. Your listing will appear online on our next upload.

8. How do I update my listing?

If your details on your listing have changed and you would like to let us know, please click on Edit Your Entry from the menu on the home page. Complete the form and submit your new information. Your details will then be verified by our team and will appear online on our next upload.

9. How do I put a special offer on for my venue?

If you’re a paid advertiser and have taken out the option to list special offers or news for your venue on venuefinder.com, click on Update Special Offers under Advertise from the top menu on the home page. You should know your Venue ID and password but if not, you can contact our Blue & Green team on 020 7955 3878 who will be able to advise you of this.

If you know your Venue ID and password, then log on and follow the instructions for putting your news and special offers on for your venue.

Our Blue & Green team send out regular monthly emails to all venues who can add special offers, reminding them to update or add any.

10. How do I advertise on the site?

For information on advertising in Blue & Green or on venuefinder, simply click on Advertise from the menu on the home page or call our Sales team on 020 7955 3878

11. I’ve forgotten my user name and/or password - what should I do?

If you’ve forgotten your username and/or password to log onto venuefinder, then simply click here or go to the Log In area on the menu on the home page and click on Click here if you’ve forgotten your password. Enter your email address or username and you will be sent an email with a reminder.

Alternatively, if you do not know your email address or username, click on the contact us link below this area.

12. What is your Privacy Policy?

Privacy Policy

This policy sets out how CMP Information Ltd and 3rd parties could use information that you supply to us. Please read the following information carefully before submitting information or using this site.

Any information about you, which you give to us, may be used for publication (where you provide details for inclusion in our directories or catalogues and on our websites) and also to supply you with information about our products or services in the form of direct marketing activity by phone, fax or post. This information may also be made available to 3rd parties on a list lease or list rental basis for the purpose of direct marketing.

We also reserve the right to disclose details about you to authorised law enforcement agencies where we are asked to do so.

If at any time you no longer wish to (i) receive anything from CMP Information Ltd or (ii) to have your data made available to 3rd parties, please write to the Data Protection Co-ordinator, Dept VFW640, CMP Information Ltd, FREEPOST LON 15637, Tonbridge, TN9 1BR, Freephone 0800 279 0357 or email dpa@cmpi.biz quoting the following codes: (i) VFW640C, (ii) VFW640T

13. How are Cookies used on venuefinder?

Cookies
A cookie is a piece of information that is stored on your computer's hard drive by your web browser. On revisiting the web site our computer server will recognise the cookie, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance.

This website, and other CMP Information Ltd group websites to which it is linked, may use cookies to:

• enable the signing in process to operate after you have registered with us;
• enable us to estimate and report on our total audience size & traffic;
• conduct research to improve our content and services.

By going to the Help section of the menu of your browser, you should be able to configure your browser preferences to accept all cookies, reject all cookies, or notify you when a cookie is set. If you reject the use of cookies please note that the efficient operation of this site may be affected.

Other websites linked from this site may take a different approach to the use of cookies and you should check what that approach is with those who operate those sites. CMP take no responsibility or liability for the practices undertaken by sites linked to this website.

14. What are your Terms & Conditions?

To view our Terms & Conditions, click here