This glossary is not a comprehensive guide but a useful reference to terms frequently used in the travel and event industry:
Agreement by a hotel to hold an agreed quantity of bedrooms at a fixed rate, for a set period of time.
Best available rate
Also known as a flexible rate. This is a variable rate according to demand and occupancy.
Build-up and Breakdown
Additional time to set up and dismantle audio/visual and production equipment. If you need access in advance or after the event there may be an additional charge, depending on the time required.
Complimentary rooms allocated by the hotel.
Verbal or written agreement to proceed with the booking.
Binding agreement where there are legal responsibilities for both parties.
More industry terms
Content provided by the Event Organisers' Guide by Trinity Conferences Ltd