Highgate House in Northamptonshire has earned a 2016 TripAdvisor Certificate of Excellence, an accolade received now for six consecutive years.
Celebrating excellence in hospitality, the Certificate of Excellence is awarded to businesses that have earned great traveller reviews on TripAdvisor in the past year, and is only given to establishments that have continually delivered a superior customer experience.
Some of the comments that contributed to the Certificate of Excellence include:
"The food was out of this world, the service exceptional, the grounds were beautiful and the attention from the Manager and staff was second to none! Will definitely come here again....had more of a rare family atmosphere than a hotel. Loved it!”
“The staff were attentive but not intrusive and made us feel very welcome. And the food ... ... Absolutely lovely. Fine food - well cooked and well-presented and such that you didn't need to eat again that day.”
“This hotel is one of the best; great friendly staff, facilities second to none and bedrooms are home from home.”
Paul Williams, General Manager at Highgate House, said:
"It’s a great honour to receive the Certificate of Excellence for the sixth year in a row. This accolade is testament to the hard work of our team who are committed to providing outstanding customer service and quality.”