The Lensbury has been awarded one of the travel industries most prestigious accolades, the TripAdvisor Certificate of Excellence. The Certificate of Excellence is only awarded to businesses that consistently receive outstanding customer reviews.
“This award demonstrates the hard work and attention to detail that sets The Lensbury apart” commented Maugie Lyons, Marketing and Sales Director “What makes it remarkable is that we have achieved this at a time when we have been revamping many public areas of the buildings and grounds. The staff has been fantastic throughout, so a big thank you to each and every one.”
“We would also like to thank the many delighted guests who took the trouble to go online and record the details of their positive experience and delight of their stay at The Lensbury.”
To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.