Sundial Group's three country house meeting venues; Highgate House in Northamptonshire, Woodside in Warwickshire and Barnett Hill in Surrey, have all achieved ‘VenueVerdict's Gold Standard Accreditation' for Q3 by BDRC Continental, one of the UK’s largest independent market research consultancies.
The accreditation, based on customer feedback results from October 2013 to September 2014, is testament to the venues' ongoing dedication to providing exceptional customer service.
BDRC Continental obtained feedback from around 370 participating meeting venues and hotels in the UK and Ireland. Highgate House, Woodside and Barnett Hill were part of 30 venues that achieved or retained the VenueVerdict Gold Standard accreditation.
Some of the comments which contributed to the accreditation included:
“Words cannot do the staff justice - they were amazing.”
“Everything was excellent. I will continue to use the Sundial venues as often as possible and will continue to recommend to others.”
“There aren't many venues I've held events in where I can say everyone was this helpful - the staff just went above and beyond for everything.”
“Your staff are your biggest asset, always so friendly and helpful.”
Sundial Group's Managing Director,
Tim Chudley, said:
"We are thrilled to receive the BDRC Continental Gold Standard Accreditation for the third quarter of this year. It is great recognition for everyone at Sundial Venues and it is all the more rewarding given that this is the result of consistent excellent customer feedback.”