MACDONALD MANCHESTER HIGHLY COMMENDED AT PRESTIGIOUS TOURISM AWARDS
Macdonald Manchester Hotel & Spa achieved great recognition at the recent Manchester Tourism Awards, receiving Highly Commended in the Business Tourism Award category.
The Awards, which took place on Friday 30th September, were judged by an independent panel who scored Macdonald Manchester top marks in their commitment to excellence and customer service.
The judges were looking for evidence of high standards of facilities in the venue, the accommodation and the catering. It was especially highlighted and rated highly that the hotel had no freezers as all the food was freshly prepared. The judges were also very impressed by the whole team approach and the time spent asking and listening to their customers’ needs.
Paul Hutton, Sales Manager at Macdonald Manchester said: “This is a great achievement for us, we are the relatively newer kids on the block and there are a lot of luxury hotels already established in the city so to receive this commendation is fantastic. Our aim is to provide the best in customer service and the highest quality standards both in our accommodation and our catering and these top marks by the judges demonstrate we are doing just that!”
Macdonald Manchester, the luxurious 338 bedroom hotel situated in the heart of the city centre, was also recently voted one of Europe’s best hotels for business travellers by leading online booking website www.laterooms.com. It was the only hotel in Manchester to feature in the Top 10, coming 6th and beating many top class luxury hotels across London and Europe.
To find out more about Macdonald Manchester Hotel & Spa visit www.macdonaldhotels.co.uk/manchester