Alicia Duncan has been appointed General Manager at The Mermaid. Alicia has spent the last 9 years working for Novus Leisure running the operations for a number of venues with capacities from 300 – 2000. Amongst her many achievements she implemented new structures for the sales managers subsequently setting targets and sales. Coming from a late nightclub/bars operation Alicia brings a different perspective to The Mermaid and its incredible versatile space.
Alicia can see the business potential and wants to be the driving force behind the re positioning of the business within the marketplace. “There is a need for change within the way The Mermaid approaches its business within the current climate, we need to be more creative and innovative and I hope that the skills I have will influence this. With the current team, there is no learning curve and no hesitation. We will work closely together to take The Mermaid from strength to strength to a promising future, and are committed to driving the change. “